Explore Knowledge Articles
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How to fix multiple Lutron Caseta devices not responding in the Apple Home app
This article addresses some of the common reasons why all Lutron devices are displaying “no response” in the Apple Home app and provides potential workarounds to resolve them.
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How to fix one Lutron Caseta device showing no response in the Apple Home app?
This article addresses the common reasons why one Lutron device is displaying “no response” in the Apple Home app and provides potential workarounds to resolve the issue.
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Activation programming issues with a Caseta dimmer, switch, or shade to the Lutron app.
Explore common reasons why a user cannot program a Caséta/RA2 Select dimmer, switch, or shade to the Lutron app and find workarounds in our Caséta support center.
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How to update the firmware of a Caséta device in the Lutron app
This article details the steps needed to update a Caséta device’s firmware using the Lutron app.
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How to program a Pico remote with a Caséta device or the Lutron app
This article details the steps to pair and unpair a Pico remote to a Caséta switch and dimmer or the Lutron app.
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Can not setup a new Caséta integration
This article acts as a landing page for a user to choose which third party integration they are experiencing issues setting up in a Caséta system.
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Caseta integrations worked and now don't
This article acts as a landing page for a user to choose which third party integration was previously working and now is not with their Caséta system.
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Random Lights Turning On/Off? Troubleshooting Integration Settings
This article will help provide direction for troubleshooting settings within third party apps that may be causing lights to randomly turn on or off as part of a routine, schedule, or automation within that integrators app.
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Why are my lights turning On & Off unexpectedly? How to Check Routines within the Google Home App that may have been programmed in error and now may be causing random lights to turn on or off in the Lutron System
This article details the steps to identify and disable Google Home Routines that may be turning Lutron devices on and off automatically.
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Why are my Lights turning On & Off unexpectedly? How to check Automations in the Alexa App that may be causing unwanted behavior of lights within the Lutron System
This article details the steps to identify and disable Alexa automations that may be turning Lutron devices on and off automatically.
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Why are my Lights turning On & Off unexpectedly? How to check Automations within Apple HomeKit that may be causing unwanted behavior of lights turning on/off within the Lutron System
This article details the steps to identify and disable Apple Home automations that may be turning Lutron devices on and off automatically.
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Removing Apple HomeKit integration from the Caseta System
This article will help provide the steps necessary to remove Apple HomeKit Integration from the Caseta System. This may be needed to reprogram the integration as part of troubleshooting or to have a new Apple ID be the primary user for the acount.
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Caséta Wireless In-Wall Dimmers - PD-6WCL, PD-5NE, PD-10NXD
This article will provide information related to the various options for Caseta Wireless In-wall Dimmers and how to select, install and program them.
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Caséta Wireless In-Wall Switches - PD-5WS-DV, PD-5ANS, PD-6ANS
This article will provide information related to the various options for Caseta Wireless switches and how to install / program them.
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How to replace a Caséta Hub (formerly Bridge) or RA2 Select Main Repeater
Replacing a damaged or outdated Caséta Smart Hub or RA2 Select Main repeater.
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How to extend the RF range of the Caseta Hub (formerly Bridge)
This article will help you to understand how to extend the wireless RF range of the Caséta Smart Hub with the use of the Caséta Repeater PD-REP-WH and one PD-3PCL Caséta Lamp plug-in dimmer.
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Flickering / Flashing LED Lights with Caseta Dimmers
This article covers the troubleshooting steps for LED lights that are flickering or flashing with Caseta Wireless Dimmers
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Ghosting / Blinking LED Lights with Caseta Dimmers
This article covers the troubleshooting steps for LED lights that are ghosting or blinking with Caseta Wireless Dimmers. Lights stay softly illuminated or blink when the dimmer is off
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Reestablish connection to your Caséta /RA2 Select System
This article details the common reasons why a user cannot connect to a Caséta system and the troubleshooting steps to resolve the issue.
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How to update Caséta Hub (formerly known as Bridge) or RA2 Select Firmware
This article covers the process to update the firmware for a Caséta Hub or RA2 Select Main Repeater.
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Forgotten Password Reset and Change Password Procedure using the Lutron App for Caseta & RA2 Select Systems
This article will help provide instructions on how to reset your password if forgotten or to change your password for Caseta and RA2 Select users in the Lutron App.
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How to Factory Default Caseta Dimmers, Switches, and Fan Controls
This article will help guide you in the process of factory defaulting a Caseta dimmer, switch, or fan control. Doing this will remove any paired Hub, pico remotes, and programming. The device will be returned to it's original factory settings.
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My dimmer was working but suddenly stopped working and there are no green indicator lights illuminated as well as the dimmer not turning on.
This article is to help trouble shoot dimmers that were functioning just fine and have stopped working all of a sudden.
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What are the Network Requirements for our Residential Systems?
This article is an advanced guide for the network requirements for our Residential systems
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How to Create a Support File for Caséta/RA2 Select
This article covers the steps you need to take if Lutron Tech Support would like a support file for your Caséta or RA2 Select system
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How to reset my Caséta/RA2 Select Password
Forgot your password for your Caséta or RA2 Select App? This article should be able to help!
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How to edit a scene's programming with Caséta/RA2 Select
This article will cover how to edit the programming of a scene you have already created in Caséta or RA2 Select
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Which plug-in dimmer is my range extender in Caséta?
This article covers how to find which Caséta Lamp Dimmer, PD-3PCL, in your system is acting as a range extender.
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How to edit Pico programming in Caséta or RA2 Select
This article details the steps needed to edit a Pico remote’s programming in the Lutron app.