Caséta Support

Overview

This page lists the different ports and URLs that the RadioRA 2 Main Repeater, Connect Bridge, Caseta Smart Hub​​​​ (formerly Smart Bridge), RA2 Select Main Repeater​, RadioRA 3 Processor, Homeworks QS Processor, and Homeworks QSX Processor use while running. 

Most networks will not need special configuration for these devices to work correctly, but sometimes customers have firewalls.  Making sure these ports and URLs are unblocked is very important.

The Connect Bridge additionally requires that the Processor be using Telnet on port 23. It is possible, using Device IP, to change the telnet port of the processor. This will break the integration with the Connect bridge. 

Router Settings

• The Connect Bridge, Caséta Smart Hub, Main Repeater, and Processors will make outbound connections to various servers for things like application remote access and firmware updates. 
• Most networks will not require special configuration for these connections to be established. When dealing with a restricted network (normally found in a corporate environment) it is possible that some changes will need to be made by the network administrator.
• Routers between different manufacturers and even different model routers from the same router manufacturer can potentially impact communication to the Lutron Hubs. Below is a short list of settings which may impact system connectivity from the mobile app and what they should be set to.
• IPV4 must be enabled for Connect Bridges, RadioRA 2, and HomeWorks QS.
• Please note that these settings will not be available on every router.

Enable:

• Bonjour, mDNS, multicast

Disable:

• QoS, IGMP Snooping

Ports

• Port​ settings are not always adjustable, and the ISP may need to be involved to confirm that these ports are not blocked. Since no inbound connections are being made, no ports will need to be forwarded. ​

Outbound

• 80 (TCP), 123 (UDP), 443 (TCP), 8883 (TCP), 7443 (TCP)

Inbound

• Do not use port forwarding/triggering. This will not help communication and can often be detrimental to the network.

Local Network

22 (SFTP), 23 (TCP), 1900 (UDP multicast), 4548 (TCP), 5353 (UDP multicast), 8081 (TCP), 8083 (TCP)

RadioRA 3 and Homeworks QSX

RadioRA 3 and Homeworks QSX processors vary slightly from the settings used by the other residential systems. While most of the above applies to them, these two systems also recognize and use the newer IPV6 Protocols. Below are the tables listed on page 4 in the QSX/RadioRA 3 Networking Guide. You can find the full guide at this link: HWKS 16.0+ NETWORKING GUIDE APP NOTE (048760)

URLS