hero-banner-mob

Caséta Support

Looking for help? We've got you covered
Caséta Wireless Troubleshooting What are the Network Requirements...

Explore Knowledge Articles

Back

What are the Network Requirements for RadioRA 2, Caseta and RA2 Select?

Overview

This page lists the different ports and URLs that the RadioRA 2 Main Repeater, Connect Bridge, Caseta Smart Hub​​​​ (formerly Smart Bridge), and RA2 Select Main Repeater​ use while running. 


Most networks will not need special configuration for these devices to work correctly, but sometimes customers have firewalls.  Making sure these ports and URLs are unblocked is very important.


The Connect Bridge additionally requires that the Processor be using Telnet on port 23. It is possible, using Device IP, to change the telnet port of the processor. This will break the integration with the Connect bridge. 


Router Settings

  • The Connect Bridge, Caséta Smart Hub, or Main Repeater will make outbound connections to various servers for things like application remote access and firmware updates. 
  • Most networks will not require special configuration for these connections to be established. When dealing with a restricted network (normally found in a corporate environment) it is possible that some changes will need to be made by the network administrator.
  • Routers between different manufacturers and even different model routers from the same router manufacturer can potentially impact communication to the Lutron Hubs. Below is a short list of settings which may impact system connectivity from the mobile app and what they should be set to.
  • IPV4 must be enabled for Connect Bridges, RadioRA 2, and HomeWorks QS.
  • Please note that these settings will not be available on every router.

Enable:

  • Bonjour, mDNS, multicast

Disable:

  • QoS, IGMP Snooping

Ports

  • Port​ settings are not always adjustable, and the ISP may need to be involved to confirm that these ports are not blocked. Since no inbound connections are being made, no ports will need to be forwarded. ​

Outbound

  • 80 (TCP), 123 (UDP), 443 (TCP), 8883 (TCP), 7443 (TCP)

Inbound

  • Do not use port forwarding/triggering. This will not help communication and can often be detrimental to the network.

Local Network

22 (SFTP), 23 (TCP), 1900 (UDP multicast), 4548 (TCP), 5353 (UDP multicast), 8081 (TCP), 8083 (TCP)


URLS

 
Related Articles