Caséta Support

Please remember that all pairing / programming will be lost and the unit will return to it's original factory settings.  There are a few reasons why you may need to Factory Default a Caseta Dimmer, Switch or Fan Control.  They are listed below:

• Removing the pairing of a Pico remote with the dimmer, switch or fan control.
• If a dimmer/switch is unable to be paired to a Caseta Hub, it may be necessary to default the device as part of a troubleshooting step. By factory defaulting the dimmer/switch you can be assured that the unit is reset and is cleared of any previous device pairing.
• Associating the dimer/switch with a new Caseta Hub.  This is typical if you are moving a device to a new location within the house or if you move to another home. 
• In general to be sure the dimmer/switch is not associated to anything and start fresh in a new application. 

Section (1):  Steps to factory default a Caseta dimmer, Diva Smart Dimmer or Fan Control

Here is a VIDEO showing you the factory default process

Section (2):  Steps to factory default a Caseta switch or Claro Smart Switch

 Here is a VIDEO showing you the factory default process for the Caseta Dimmer. The process is essentially the same for the switch.