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Caséta Wireless Troubleshooting How to update the firmware...

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How to update the firmware of a Caséta device in the Lutron app

This article details the steps needed to update a Caséta device’s firmware using the Lutron app.

 

This article is expected to take less than 5 minutes to complete.


Knowledge Article Contents:

Before You Begin

1: Firmware updating a Caséta device

2: Frequently asked questions (FAQs)


Before You Begin

Firmware updates for Caséta devices will periodically be available in the Lutron app. When an update is available a red dot will appear next to the Firmware Update section in the Settings portion of the Lutron app.

Follow the steps in this guide to download and install available firmware updates for your Caséta devices.


Firmware updating a Caséta device


To update a Caséta dimmer or switch’s firmware, follow the steps below while in the Lutron app:

Note: The Settings screen can be accessed by tapping the Settings icon in the top left corner of the home screen in the Lutron app.

  

  1. Tap on Firmware Update from the Settings list.
  2. Select the device(s) you want to update.
  3. Tap on Update at the bottom of the screen.

Note: It can take up to 15 minutes for each device to complete a firmware update.

  1. Wait for the system to finish programming any recently updated devices.
  2. Devices that have finished the update will display Completed under the device’s name in the Firmware Update screen.

You have successfully updated your Caséta device’s firmware.


Frequently Asked Questions (FAQs)

Q: Do I have to keep the Lutron app open and running to complete the firmware update?

A: No, the Lutron app can be closed out while the firmware update is in progress.​

 

Q: Will the firmware update process affect my Caséta system in any way?

A: While updating your system, system performance, such as existing schedules, scenes, and Pico remotes, may be impacted.​

 

Q: What limitations are there until the firmware update process is complete?

A: You cannot add additional devices to your system while the firmware update is in process. ​

 

Q: How long does the firmware update process usually take to complete?

A: Firmware updates typically take 10-15 minutes per device to complete.