Explore Knowledge Articles
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How to fix multiple Lutron Caseta devices not responding in the Apple Home app
This article addresses some of the common reasons why all Lutron devices are displaying “no response” in the Apple Home app and provides potential workarounds to resolve them.
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How to fix one Lutron Caseta device showing no response in the Apple Home app?
This article addresses the common reasons why one Lutron device is displaying “no response” in the Apple Home app and provides potential workarounds to resolve the issue.
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Activation programming issues with a Caseta dimmer, switch, or shade to the Lutron app.
Explore common reasons why a user cannot program a Caséta/RA2 Select dimmer, switch, or shade to the Lutron app and find workarounds in our Caséta support center.
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How to update the firmware of a Caséta device in the Lutron app
This article details the steps needed to update a Caséta device’s firmware using the Lutron app.
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How to program a Pico remote with a Caséta device or the Lutron app
This article details the steps to pair and unpair a Pico remote to a Caséta switch and dimmer or the Lutron app.
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Can not setup a new Caséta integration
This article acts as a landing page for a user to choose which third party integration they are experiencing issues setting up in a Caséta system.
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Caseta integrations worked and now don't
This article acts as a landing page for a user to choose which third party integration was previously working and now is not with their Caséta system.
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How Do I Install and Change the Batteries in A Lutron Roller Shade
Step-by-step instructions for installing and changing the batteries in your Triathlon Select, Serena Select, or Caseta Smart roller shade.
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Restoring A Lutron Roller Shade To Factory Default
Step-by-step instructions to factory reset a Lutron roller shade to factory default.
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Random Lights Turning On/Off? Troubleshooting Integration Settings
This article will help provide direction for troubleshooting settings within third party apps that may be causing lights to randomly turn on or off as part of a routine, schedule, or automation within that integrators app.
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