Explore Knowledge Articles
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How to fix multiple Lutron Caseta devices not responding in the Apple Home app
This article addresses some of the common reasons why all Lutron devices are displaying “no response” in the Apple Home app and provides potential workarounds to resolve them.
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How to fix one Lutron Caseta device showing no response in the Apple Home app?
This article addresses the common reasons why one Lutron device is displaying “no response” in the Apple Home app and provides potential workarounds to resolve the issue.
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How to update the firmware of a Caséta device in the Lutron app
This article details the steps needed to update a Caséta device’s firmware using the Lutron app.
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How to program a Pico remote with a Caséta device or the Lutron app
This article details the steps to pair and unpair a Pico remote to a Caséta switch and dimmer or the Lutron app.
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Random Lights Turning On/Off? Troubleshooting Integration Settings
This article will help provide direction for troubleshooting settings within third party apps that may be causing lights to randomly turn on or off as part of a routine, schedule, or automation within that integrators app.
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Why are my lights turning On & Off unexpectedly? How to Check Routines within the Google Home App that may have been programmed in error and now may be causing random lights to turn on or off in the Lutron System
This article will cover checking Routines set within the Google Home App that may cause unwanted or random turning on or off of lights within Caseta, RA2 Select, RA3 and HomeWorks QSX Systems.
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Why are my Lights turning On & Off unexpectedly? How to check Automations in the Alexa App that may be causing unwanted behavior of lights within the Lutron System
This article will cover checking Automations such as Hunches, Guard, and Routines that can be set within the Alexa App that can cause unwanted or random turning on or off of lights within Caseta, RA2 Select, RA3 and HomeWorks QSX Systems.
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Why are my Lights turning On & Off unexpectedly? How to check Automations within Apple HomeKit that may be causing unwanted behavior of lights turning on/off within the Lutron System
This article will cover checking Automations within Apple HomeKit that can be set within the Home App that can cause unwanted or random turning on or off of lights within the Caseta, RA2 Select, RA3 and HomeWorks QSX Systems.
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Removing Apple HomeKit integration from the Caseta System
This article will help provide the steps necessary to remove Apple HomeKit Integration from the Caseta System. This may be needed to reprogram the integration as part of troubleshooting or to have a new Apple ID be the primary user for the acount.
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Caséta Wireless In-Wall Dimmers - PD-6WCL, PD-5NE, PD-10NXD
This article will provide information related to the various options for Caseta Wireless In-wall Dimmers and how to select, install and program them.