Caséta Support

Choose the integration below that was working previously but now isn’t:

If you are experiencing issues setting up a new integration, please read the Can not set up a new Caséta integration article.

The links below will direct you to resources for commonly experienced issues with third-party integrations in Caséta:

            Apple HomeKit                             Amazon Alexa                               Google Home

If your integration is not listed, please contact Lutron Technical Support using the information at the bottom of this page.

Certain third-party integrations will stop functioning if the Caséta Smart Hub does not have an active internet connection. Review the Reestablish connection to your Caséta/RA2 Select System article to troubleshoot your smart hub's network connection. 

If you recently replaced your Caséta Smart Hub, you must set up your third-party integrations with the new hub. Check out the following articles for help setting up integrations:

• Integrating Apple HomeKit with the Lutron App
• Amazon Alexa and how to set up and use voice commands with the Caséta or RA2 Select Systems
• Google Home Set-up for Caséta / RA2 Select Systems

If you have made any recent account changes (like updating your email address) to your Lutron account or your third-party accounts (iCloud, Gmail, Amazon, etc.), you may have to unlink and set up the integration again.