Get help your way
How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
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If you don't know your model number, try browsing for it here
If you don't know your model number, try browsing for it here
- Companion Dimmer
- Companion Switch
- Maestro Dimmer with in-wall Sensor
- Maestro Switch with in-wall Sensor
- Maestro Wireless Dimmers
- Maestro Wireless Switches
Companion DimmerCompanion SwitchMaestro Dimmer with in-wall SensorMaestro Switch with in-wall SensorMaestro Wireless DimmersMaestro Wireless Switches- 0-10V PowPak
- CCO
- EcoSystem PowPak
- EM 0-10V PowPak
- EM EcoSystem PowPak
- EM Phase Select PowPak
- EM Switching PowPak
- Individual Fixture Control
- Phase Select PowPak
- Receptacle PowPak
- Switching PowPak
- Wireless receptacle
0-10V PowPakCCOEcoSystem PowPakEM 0-10V PowPakEM EcoSystem PowPakEM Phase Select PowPakEM Switching PowPakIndividual Fixture ControlPhase Select PowPakReceptacle PowPakSwitching PowPakWireless receptacle- 3 Wire Fluorescent
- EcoSystem to 0-10V
- EcoSystem to 3-Wire
- EcoSystem to 3-Wire Dimming
- EcoSystem to Switching
- Emergency Lighting
- Phase Adaptive
- Switching
- Ten Volt Interface
3 Wire FluorescentEcoSystem to 0-10VEcoSystem to 3-WireEcoSystem to 3-Wire DimmingEcoSystem to SwitchingEmergency LightingPhase AdaptiveSwitchingTen Volt InterfacePico Line-Powered WirelessPico WirelessRadio Powr Savr CeilingRadio Powr Savr DaylightRadio Powr Savr Wall -
Vive
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How do I integrate to third party equipment?
The Premium Vive Hub (HJS-2-SM and HJS-2-FM) works with BMS systems through BACnet. The Vive hub has a contact closure input that can be used to trigger demand response or can be programmed with other functionality. Certain Vive load controllers also have contact closure outputs that can be used for integration with 3rd party devices such as VAV in HVAC systems.
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How do I integrate to third party equipment?
The Premium Vive Hub (HJS-2-SM and HJS-2-FM) works with BMS systems through BACnet. The Vive hub has a contact closure input that can be used to trigger demand response or can be programmed with other functionality. Certain Vive load controllers also have contact closure outputs that can be used for integration with 3rd party devices such as VAV in HVAC systems.
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What documentation do I need to provide to an integrator?
Typically there are two main documents that need to be provided:
- The BACnet PIC statement describing the different values and how they can be monitored and controlled, AND
- The BACnet ID report which shows the list of areas and the ID numbers assigned to them These can both be generated as PDF files to provide to the integrator within the Vive wireless hub software in the BACnet programming section under the Settings menu.