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Introducing RadioRA 3
Lutron raises the bar once again. 10 years in the making, RadioRA 3 is a new, game-changing system that promises to transform the way your residential clients look at lighting control.
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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
If you don't know your model number, try browsing for it here
6-Port FrameBNC JackCable TV JackFiber JackNetwork PortTelephone JackTelephone PortMaestro DimmersPlug-In DimmerRF Dimming ModuleSunnata DimmersAccessoriesPico WirelessseeTouch KeypadsSunnata KeypadsTable Top KeypadsFluorescent Power ModulePhase Adaptive Power ModuleSwitching Power ModuleRadioRA 3 Processor15 A Receptacles20 A ReceptaclesCeiling SensorsCorner SensorsHallway SensorsMounting AccessoriesWall SensorsAccessoriesMaestro SwitchesRF Relay ModuleSunnata Switches -
RadioRA 3
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How can I tell if the firmware of my Diva smart dimmers needs to be updated?
In your app, go to settings. In the menu options, you should see an option for Firmware Update. If there is a red dot next to Firmware update, this means you have devices that require an update. Select Firmware update. The next screen will show devices that require a firmware update. If none are listed, then your devices connected to your Lutron smart hub are currently up to date.
- What if I don’t see the firmware update in my app?