Explore Knowledge Articles
Explore Quick Installation Guides
Get help your way
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
-
If you don't know your model number, try browsing for it here
-
View support resources for the full range of Maestro designer light controls, fan controls, sensors and timers
-
If I am using this with a mechanical switch, do I have to rewire the switch?
Yes. For more information, please refer to the 3-way wiring diagram or Step 3 of the “3-Way Wiring” section on the installation sheet. You might also want to check out the installation video.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
Where can I find help installing this product?
You will be able to find a wiring diagram, installation video and a step-by-step walk through for this product on Lutron's Wiring Wizard for a single pole application, 3-way application with a mechanical switch, or a multi-location application with companion dimmers.
Was this FAQ helpful?Thank you! We appreciate your feedback!
