Caséta Support

To dim the lights at both locations, you must pair it with a Pico smart remote.

Yes, you can set an automatic timer within the app that would turn off your Caséta devices after a set amount of time.

Yes, enter the app and select the device you would like to adjust. Select “Edit Device” and then “Status LEDs” under advanced settings. There, you will be able to adjust the Status LED light.

Yes, enter the app and select the device you would like to adjust. Select “Edit Device” and then “Status LEDs” under advanced settings. There, you will be able to adjust the Status LED light.

Yes, the Lutron App for Caséta Wireless can be installed on as many devices as you like and you can have up to 10 smartphones connected to the system at the same time.

No. Lutron Caséta products do not utilize your wifi or the internet to communicate within your home. All Caséta devices communicate via Lutron's Clear Connect wireless protocol. This allows you to operate your lights from within your home even if the internet or wifi are not working. For more info on the Smart Bridge, please see this KNOWLEDGE ARTICLE.

A Pico remote will work at least 30 feet away from any dimmer paired with it, and will work through walls, furniture, or other obstacles in your home. (The open-air range may be much further than 30 feet.)

The CR2032 coin cell lithium battery in the Pico remote will last for 10 years.

There is no difference in products labeled Caséta Wireless and Caséta by Lutron. They will work with your existing and future Caséta products.

​Sight and sound create the experience. Lutron and Sonos working together put you in control of light and music in a simple, yet powerfully personal new way.

Set the perfect scene with lighting, shade, and music at the touch of a button from simple Pico remotes on the counter or on the wall, and from the Lutron App which makes control, scheduling, and other smart home automation features incredibly easy-to-use.

Now you can interact with your music as easily as you interact with your lights – and in exactly the same way. Your favorite light levels, temperature setting and music choices add a layer of uniqueness that’s yours alone.

Multi-home control allows you to install Caséta or RA2 Select products in two or more homes and control your different homes with a single login. With multi-home control, you will be able to use a single log-in to manage all your systems, including your primary residence, vacation homes, and rental properties. This feature eliminates having to log in and out of multiple accounts to control different homes.

The range of a Caseta wireless system is 30ft in any direction between devices. The range can be extended an additional 30-60ft with the use of a repeater. To learn more about the range of a Caseta system, please see this KNOWLEDGE ARTICLE.

This is a favorite button—used to recall a preset level for any light the Pico is controlling. The favorite button is set to 50% (half dimmed) by default. To change the favorite level simply adjust the dimmers to your desired level, then press and hold the favorite button until the LED lights on the dimmers blink twice. Your new level is now saved.

• We take the security of the Smart Bridge and your phone very seriously. We employ computer industry best practices including encryption of the communication between the Smart Bridge and the user. The initial set-up of the Smart Bridge requires the user to be physically inside his home with access to his local network and to press a button on the Smart Bridge to create his account.
• In daily use, the system requires the username and password (stored in the app), set by the user at initial setup, for remote access to his lighting. Just as the user protects the username and password to his other on-line accounts, the Smart Bridge username and password must also be protected so that no one else can access the user’s account, lighting, and other connected systems. We recommend that users not share their username and passwords, not write them down where others could access them, or use easy-to-guess passwords such as “password,” home address, birthday, or the same passwords used with other online websites. If the user believes that his password may have been compromised, he should change it immediately.