Explore Knowledge Articles
Explore Quick Installation Guides
Get help your way
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
-
If you don't know your model number, try browsing for it here
-
View support resources for the full range of Maestro designer light controls, fan controls, sensors and timers
-
Can I use this in a 3- or 4-way application?
You can use Maestro switches in a 3- or 4-way as long as you use the proper companion dimmers in the remaining locations (model MA-AS). Note: Due to having a neutral wire connection, you need to place the master switch on the load side of the 3- or 4-way; place the companion switches in the remaining locations.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
Do I need a companion dimmer for multi-location dimming and switching?
Not always, as it depends on the model number. Some products, such as the Maestro C·L dimmer, will work with a standard mechnical switch in a 3-way application. Other models may require a master and a companion device. Note: In a 4-way application, companion devices are always required.
Was this FAQ helpful?Thank you! We appreciate your feedback!
