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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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View support resources for the full range of Maestro designer light controls, fan controls, sensors and timers
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Can I use a Maestro sensor with more than one mechanical switch in a 4-way application?
No. In 4-way applications, you can't use a mechanical switches. You'll need to use companion switches (MA-AS).
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Can I use two Maestro in-wall sensors in a 3-way application?
No. In 3-way applications you'll need to use a Maestro in-wall sensor with either a companion switch (MA-AS) or a mechanical switch. For applications larger than a 3-way, you'll need to use companion switches (and not mechnical switches) with the sensor.
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