Explore Knowledge Articles
![MaestroSupport_02](/sites/default/files/2022-09/MaestroSupport_02_0.jpg)
Get help your way
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
![find model number](https://www.lutron.com/PublishingImages/Support/How-find-model-number_01.jpg)
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
![find model number](https://www.lutron.com/PublishingImages/Support/FindNumber.jpg)
- Browse Components
-
Applied Filter: Sensors > Dual Tech Dual Circuit > MS-B202
If you don't know your model number, try browsing for it here
- LED / CFL
- Incandescent / Halogen
- Magnetic Low Voltage
- Electronic Low Voltage
- Fluorescent / LED 3-Wire
- Companion
LED / CFLIncandescent / HalogenMagnetic Low VoltageElectronic Low VoltageFluorescent / LED 3-WireCompanionDimmer-FanDimmer-SwitchDimmer-TimerDimmerDual CircuitDual TechDual Tech Dual CircuitSwitch -
View support resources for the full range of Maestro designer light controls, fan controls, sensors and timers
Looking for other products?
No Results Found! Please enter valid model number to search.
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
![find model number](/sites/default/files/2022-08/How-find-model-number_01.jpg)
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
![find model number](/sites/default/files/2022-08/FindNumber.jpg)