Explore Knowledge Articles
Explore Quick Installation Guides
Get help your way
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
-
If you don't know your model number, try browsing for it here
-
View support resources for the full range of Maestro designer light controls, fan controls, sensors and timers
-
Can I use the fan portion of this device to control an additional set of lights?
The fan portion of this device is only rated to control up to a 1.5A paddle-type ceiling fan, and should not be used to control lighting loads.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
Can I use this control with any type of fan?
This control is rated to be used only with a paddle type ceiling fan up to 1.5 amps. This control should not be used with DC motor fans, fans with remote controls, bathroom, or kitchen exhaust-type fans.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
Does this require a neutral?
No, this control does not require a neutral.
Was this FAQ helpful?Thank you! We appreciate your feedback!
