Explore Knowledge Articles
Explore Quick Installation Guides
Get help your way
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
-
If you don't know your model number, try browsing for it here
-
View support resources for the full range of Maestro designer light controls, fan controls, sensors and timers
-
Does this dimmer require a neutral?
No neutral is required for LED, Halogen, or Incandescent loads. We recommend connecting neutral if available for best dimming performance and compatibility. Other load types require a neutral. See the installation guide for details.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
How do I get my lights to turn on to full brightness?
Your lights will always turn on to full brightness if you set a locked preset.(An unlocked preset will turn your lights on to whatever level they were last turned off. However, you can always double tap the dimmer to turn lights to full brightness.) Please see the Maestro programming guide for how to set a preset.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
What colors is this available in?
This dimmer is available in Maestro gloss and satin finishes. For a list of these colors, please visit the Maestro Product Page.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
What is the minimum load?
The minimum load for this dimmer is 5W of Halogen/Incandescent or one LED off the approved LED bulb list (unless otherwise noted on the list). You can find compatible bulbs for this dimmer on our LED Compatibility Tool. Minimum load information for other load types can be found in the installation guide.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
What wallplate do I use with this?
This device will work with Lutron Designer style wall plates:
- 1 Gang - CW-1-xx (Gloss) or SC-1-xx (Satin)
- 2 Gang - CW-2-xx (Gloss) or SC-2-xx (Satin)
- 3 Gang - CW-3-xx (Gloss) or SC-3-xx (Satin)
- 4 Gang - CW-4-xx (Gloss) or SC-4-xx (Satin)
- 5 Gang - CW-5-xx (Gloss) or SC-5-xx (Satin)
- 6 Gang - CW-6-xx (Gloss) or SC-6-xx (Satin)
Was this FAQ helpful?Thank you! We appreciate your feedback!
