Explore Knowledge Articles
Explore Quick Installation Guides
Get help your way
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
-
If you don't know your model number, try browsing for it here
-
View support resources for the full range of Maestro designer light controls, fan controls, sensors and timers
-
Can I use any dimmable LED with the MA-PRO dimmer?
We can only recommend dimmable LED bulbs that we have tested (per UL) and deemed compatible with our dimmers. Please use our LED Compatibility Tool to ensure you're using a bulb that is approved for this dimmer. If the bulb you are using does not appear on the approved list, please contact the LED manufacturer for a dimmer recommendation.
Was this FAQ helpful?Thank you! We appreciate your feedback! -
Will my dimmer work with low voltage LEDs?
Yes. Low voltage LEDs utilize either a magnetic (MLV) or electronic (ELV) low voltage transformer. The MA-PRO is rated to control both load types. See the installation guide for more details on load ratings.
Was this FAQ helpful?Thank you! We appreciate your feedback!
