Caséta Support

CASETA IN-WALL DIMMERS

Model Numbers

• PD-6WCL-__ (Color)
• PD-5NE-__ (Color)
• PD-10NXD-__ (Color)

For more info on all of the Caseta Wireless products, please visit the Caseta Wireless Website
 

Documentation

• Specification Sheet
• Installation Guides
  • PD-6WCL
  • PD-5NE
  • PD-10NXD
  • Advanced Installation Guide

KNOWLEDGE ARTICLE CONTENTS:

Section (1):  Choosing the Correct Dimmer
Section (2):  Product Installation
(2.1):  PD-6WCL
(2.2):  PD-5NE
(2.3):  PD-10NXD
 
Section (3):  Troubleshooting

Section (4):  Related Articles

 

SECTION (1):  CHOOSING THE CORRECT DIMMER

There are two main factors that will help you determine which Caseta In-wall Dimmer is best suited for your application:
 

1. Do you have a Neutral connection (White Wire) in your switch box?

US houses built from the mid 1980's typically have a neutral (white) wire in the switch box.  The neutral (white) wires are typically tied together with a wirenut.  Here is a picture of a typical switch box that contains neutral connections:

  

If you do not have a neutral wire in the switch box, you must use either the PD-6WCL or PD-10NXD.  
 

2. What Load (lamp) type will you be controlling?

• Incandescent / Halogen:  Use PD-6WCL or PD-10NXD
• LED Lamps/Bulbs: Use PD-6WCL, PD-5NE**, or PD-10NXD 
• LED Fixture:  See fixture manufacturers recommendation 
• Fixtures requiring reverse phase dimming:  Must use PD-5NE** 
• Electronic Low Voltage (ELV):  Must use PD-5NE**
• Magnetic Low Voltage (MLV):  Use PD-5NE** or PD-10NXD (see notes below)

** PD-5NE requires a neutral connection


For a list of the best dimming LED bulbs for use with Caseta Wireless dimmers, please visit the Lutron LED Compatibility Tool

Caseta Wireless Switch Specifications

*  For Ganging/Derating information, please see the Caseta Wireless Load Control Spec Sheet

For a list of the best dimming LED bulbs for use with Caseta Wireless dimmers, please visit the Lutron LED Compatibility Tool

SECTION (2):  PRODUCT INSTALLATION

(2.1) PD-6WCL:  In-Wall Smart Dimmer

PRODUCT DETAILS

• No neutral wire required
• Works with up to 150W dimmable LED or 600W incandescent/halogen bulbs
• Can control up to 17 bulbs (based on 8.5W LED bulb, 60 W incandescent equivalent
• Use with Pico remote for multi-location dimming (Pico sold separately)
  • Up to 10 Pico remotes can be paired with 1 Caseta Dimmer

NOTES ON INSTALLATION

• If there is no ground wire in your electrical box, cap off the green wire from the dimmer.  A ground wire connection is not required for this dimmer to function properly.  A ground wire may be required by local electrical code.
• The dimmer does not have polarity with regards to input/output, so the black wires can be reversed without affecting the device's performance.  

			WIRING DIAGRAM	WALK ME THRU INSTALL
PD-6WCL		1 Location
		2 or more locations with Pico remote

 
INSTALLATION VIDEOS

• PD-6WCL:  1 location installation video
• PD-6WCL:  2 or more location installation video

• Low-End Trim Adjustment Instructions
• High-End Trim Adjustment Instructions

(2.2) PD-5NE:  In-Wall Smart Dimmer for ELV+ Lighting

• Neutral wire required
• Works with dimmable LEDs, ELV, MLV, incandescent and halogen bulbs
• Can be configured for Forward or Reverse Phase dimming
• Able to control up to 29 bulbs (based on 8.5W LED bulb, 60 W incandescent equivalent
• Use Pico remote for multi-location dimming (Pico sold separately)
  • Up to 10 Pico remotes can be paired with 1 Caseta Dimmer

• The PD-5NE dimmer will not work if the Hot (BLACK) and Load (RED) wires are reversed.
• The PD-5NE dimmer will not work if the Neutral (WHITE) wire is not connected.
• If there is no ground wire in your electrical box, cap off the green wire from the dimmer.  A ground wire connection is not required for this dimmer to function properly.  A ground wire may be required by local electrical code.  

			WIRING DIAGRAM	WALK ME THRU INSTALL
PD-5NE		1 Location
		2 or more locations with Pico remote

INSTALLATION VIDEOS

• PD-5NE:  1 location installation video
• PD-5NE:  2 or more location installation video

ADJUSTING THE LOW-END OR HIGH-END TRIM
Adjusting the trim settings simply "cuts off" a portion of the dimming curve that might cause some LEDs to exhibit poor performance (flickering or flashing).  Changing the trim allows you to adjust the minimum (low-end) and maximum (high-end) settings of the dimmer. 

• Low-End Trim Adjustment Instructions
• High-End Trim Adjustment Instructions

NOTE:  Sometimes when changing the low or high-end trim, it may be necessary to power cycle the dimmer by using the FASS switch at the bottom of the dimmer before the changes take effect. 

CHANGING THE PHASE OF THE DIMMER
The PD-5NE is configured at the factory to dim Electronic Low-Voltage (ELV) transformers using reverse phase dimming.  Please confirm that type of transformer is electronic low-voltage or requires reverse phase dimming.  If that is the case, there is no need for you to change the phase of the dimmer.

• How to change the phase on a PD-5NE

The ADVANCED INSTALLATION GUIDE will guide you through several additional installation topics beyond what was covered in this article.


Troubleshooting LED Blink Codes for PD-5NE

Blink Codes	Possible Causes	Areas to Check
Top and middle indicator LED’s are blinking rapidly	Bulb Blowout	Replace Bulb(s)
	No lighting load or light fixture incorrectly installed	Check Fixture wiring
	Dimmer wired incorrectly	Black wire from dimmer is connected to Hot/Line. Red wire from dimmer is connected to the Lighting Load. White wire from dimmer is connected to Neutral (bundle of whites).
	Dimmer in Wrong Phase	Change the phase of the dimmer
	Dimmer needs to be defaulted	Pull the FASS out and try power cycling. If this does not work Factory default dimmer
Top 3 LEDs are blinking rapidly	Inductive load or MLV load not driven in forward phase	Check for not supported inductive load.
		Change the phase of the dimmer
Bottom 3 LEDs are blinking rapidly	1. Dimmer overloaded (>500W)	1. Verify load is less than 500W
	2. More than 20 Ballasts or LED drivers on dimmer	2. Change to reverse phase
	3. ELV load not driven in reverse phase	3. Verify red wire from dimmer is not shorted to neutral or ground.
	4. Red wire shorted to Neutral or Ground
Middle 3 LEDs are blinking rapidly	1. Dimmer overloaded (>500W)	1. Verify load is less than 500W
	2. Unit driving load in wrong phase	2. Change the phase of the dimmer

 

(2.3) PD-10NXD:  Caséta PRO Dimmer

PRODUCT DETAILS

• Neutral connection optional, but recommended where available
• Capable of controlling higher wattage circuits
• 3-way control using a mechanical switch
• 3-way and 4-way / multilocation control using Pico wireless remotes (Pico sold separately)
  • Up to 10 Pico remotes can be paired with 1 Caseta Dimmer

NOTES ON INSTALLATION

• If there is no ground wire in your electrical box, cap off the green wire from the dimmer.  A ground wire connection is not required for this dimmer to function properly.  A ground wire may be required by local electrical code.
• The neutral (WHITE) wire is optional for the PD-10NXD.  If a neutral connection is available in the electrical box, we recommend connection the neutral (WHITE) wire from the dimmer.  Connecting the neutral wire can resolve issues associated with minimum load requirements.    
• The RED wire must be connected to the load and the BLACK wire must be connected to the Line/Hot.  The product will not work if reversed.  If the dimmer does not work after installation, reverse the two wires.

			WIRING DIAGRAM	WALK ME THRU INSTALL
PD-10NXD		1 Location
		2 locations with mechanical 3-way switch
		2 or more locations with Pico remote

INSTALLATION VIDEOS

• PD-10NXD:  1 location installation video
• PD-10NXD:  2 or more location with mechanical switch video  
• PD-10NXD:  2 or more location with PICO remote video

 ADJUSTING THE LOW-END OR HIGH-END TRIM
Adjusting the trim settings simply "cuts off" a portion of the dimming curve that might cause some LEDs to exhibit poor performance (flickering or flashing).  Changing the trim allows you to adjust the minimum (low-end) and maximum (high-end) settings of the dimmer. 

• Low-End Trim Adjustment Instructions
• High-End Trim Adjustment Instructions

NOTE:  Sometimes when changing the low or high-end trim, it may be necessary to power cycle the dimmer by using the FASS switch at the bottom of the dimmer before the changes take effect. 

The ADVANCED INSTALLATION GUIDE will guide you through several additional installation topics beyond what was covered in this article.

SECTION (3): TROUBLESHOOTING 

SYMPTOMS	PROBABLE CAUSE	ACTION
Lights do not turn on OR In-wall switch LED does not light up	Light bulb(s) burned out	Replace bulb(s)
	Circuit breaker is tripped or OFF	Re-set circuit breaker
	Light fixture incorrectly installed	Review fixture wiring
	FASS on the Caseta switch is in the OFF position	Re-set the FASS Switch (see below)
	Red and Black wires incorrectly connected (PD-5NE/PD-10NXD)	Swap Red and Black wire connections
Bulbs turn off while being dimmed	Bulbs are non-dimmable	Replace the bulb with a dimmable LED.  See LED Compatibility Tool
Bulbs turn on at high end, but not at low end	Bulbs are non-dimmable	Replace the bulb with a dimmable LED.  See LED Compatibility Tool
Bulbs flicker or flash at low or high-end	Trim level is incorrect	Adjust low or high end trim.  See Advanced Installation Guide
Top or bottom 3 LEDs on the dimmer are blinking (PD-5NE only)	Dimmer is detecting the wrong load type	Change the phase of the dimmer

FASS Switch

SECTION (4)  RELATED ARTICLES

Caséta Wireless In-Wall Switches - PD-5WS-DV, PD-5ANS, PD-6ANS

The Caséta Smart Hub

The Pico Remote and its use in the Caseta System

Caséta Plug-In Lamp Dimmer - PD-3PCL

Caséta Wireless Outdoor Smart Plug - PD-15OUT-BL