Caséta Support

Congratulations on purchasing your new home!  This article will walk you thru how to control your Caseta wireless dimmers and switches via the Lutron App.  

Section (1):  Confirm you have a Caseta System
Section (2):  Do you have a Caseta Bridge?
Section (3)  Connecting the Bridge to your network router
Section (4)  Download the Lutron App to your smart device

Section (1):  Confirm you have a Caseta System
 

Caseta dimmers and switches have a unique look.  Here is what the majority of controls look like:


If you have dimmers and switches like the ones above, proceed to Section (2).  To learn more about Caseta, please visit the CASETA WIRELESS WEBSITE

 

Section (2):  Do you have a Caseta Bridge?

The Caseta Bridge is the key to unlocking the full power of your Caseta wireless system.  The bridge is what allows you to connect to your system remotely via your internet connected smart devices.  The previous homeowner may have taken it with them for use in their new home.  The bridge would typically be located near where the home network router is located.  Here is a picture of what the Caseta Wireless Bridge looks like:
 

​If the previous homeowner took the bridge -OR- you just can't find it, don't worry!  You can purchase a Caseta Smart Bridge at any number of Home Improvement stores, Electrical Distributors, or On-line Resellers.  There are 2 model numbers available (L-BDG2 or L-BDGPRO2).  To learn more about the Caseta Smart Bridge click this LINK

Section (3)  Connecting the Bridge to your network router

For detailed instructions on connecting your Caseta Smart Bridge to your router, please click on this LINK 

 

Section (4):  Download the Lutron App to your smart device
 

Once Downloaded select "Home Owner".

1. Then select "Get Started".
2. Create an email and password to associate to the Caseta Bridge. You will also have to set the time and location of the unit as prompted in the app. When finished the app will advise you to tap the black button on the back of the Caseta Bridge. This will link the bridge with the email and password you created.
3. You should now be able to access the previously installed system and the devices within the app.
4. To edit a device name simply tap on the device within the app in the "Devices" section.
5. From the pop up screen that appears select "Edit Device".
6. From the Edit Device screen you can change the name of the device, the room and icon. (Pico remote Icons cannot be changed as the image of the remote will always appear)
7. Then select "Done".

CONGRATULATIONS!  Visit the Using The App -or- Connected Products sections of the Support Site to learn more about how to unlock the power of your new Lutron system.