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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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RadioRA 3
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What integrations options are available in RadioRA 3?
RadioRA 3 is the most integrated dedicated lighting control and motorized shading system, integrating with top brands across a variety of industries. In terms of professionally configured control systems, RadioRA 3 integrates with URC, RTI, Elan, Crestron, Control4, Savant, Kaleidescape and AMX. For voice control, integration with Apple Homekit, Amazon Alexa, Google Home, and josh.ai is available. RadioRA 3 also integrates with audio and temperature control solutions from Sonos, Honeywell, Ecobee and more. For a complete list of available integrations, visit lutron.com/radiora3
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Which Lutron Shades will work within the new system?
RadioRA 3 works with Lutron’s Sivoia QS Triathlon automated shades, including Triathlon roller shades, Triathlon honeycomb (cellular) shades, and Triathlon wood blinds. RadioRA 3 also works with Sivoia QS Wireless for those applications requiring greater level of customization. Sivoia QS Wireless Shades must be powered via low voltage wires.
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