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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
If you don't know your model number, try browsing for it here
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MyRoom
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Can I use this with CFL or LED light bulbs?
Yes, Lutron switches will work with both CFL and LED light bulbs.
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Does this ballast support LEDs?
Lutron has a proprietary dimming method to ensure smooth dimming performance with fluorescent lamps. Connecting LED loads to a Lutron fluorescent dimming ballast is not supported by Lutron and will result in failure of the ballast. If you are looking to upgrade to LED, keep your control system intact, and bid farewell to fluorescents forever, please see www.lutron.com/ballastupgrade for more information.
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How many sensors can I run off of a 24V power pack?
Each power pack will be able to power up to three wired sensors.
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How many wireless sensors can I link up to a master controller?
On most load controllers (such as Maestro Wireless), you can link up to 10 Radio Powr Savr sensors or 10 Pico remotes along with one daylight sensor. However sensors may be restricted up to 6 on other load controllers, such as Pow Pak. Please refer to the spec sheet of the load controller being used for the most up-to-date information.
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Is this Z-Wave or Zigbee compatible?
Neither. These devices use highly reliable Clear Connect RF technology. To learn more check out our White Paper on the many advantages of Clear Connect RF.
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What cable should be used with this keypad?
This keypad can use the GRX-CBL-346X (or GRX-PCBL-346S for plenum rated) up to 500 feet on your QS link.
Or you can use model GRX-CBL-46L (or GRX-PCBL-46L for plenum rated) from up to 2000 feet on your QS link.
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What dimmer do I use with this?
You can use a 3-wire fluorescent dimmer, a forward phase, neutral-based dimmer (i.e. Caséta Wireless PD-10NXD), or a panel/panel module (i.e. LQSE-4A5-120-D), with the GRX-TVI.
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What systems is this device compatible with?
Pico remotes will work with a wide range of systems and products that utilize RF technology such as Caseta Wireless or RA2 Select, and various commercial systems. Refer to the specification submittal for a full list of compatible controls.
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What model number sensors are supported?
Radio Powr Savr Sensors: LRF2-OCR2B-P-WH, LRF2-OWLB-P-WH, LRF2-OKLB-P-WH, LRF2-OHLB-P-WH, LRF2-VCR2B-P-WH, LRF2-VWLB-P-WH, LRF2-VKLB-P-WH, LRF2-VHLB-P-WH
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