Get help your way
How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.

No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.

- Browse Components
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If you don't know your model number, try browsing for it here
If you don't know your model number, try browsing for it here
AccessoriesHQRA-W*HQRD-W*HQWA-KP*- HQWA-W1BI
- HQWA-W1BN
- HQWA-W1RLDI
- HQWA-W1RLDN
- HQWA-W2BSI
- HQWA-W2BSN
- HQWA-W2RLDI
- HQWA-W2RLDN
- HQWA-W3BDI
- HQWA-W3BDN
- HQWA-W3BSI
- HQWA-W3BSN
- HQWA-W3BSRLI
- HQWA-W3BSRLN
- HQWA-W4BSI
- HQWA-W4BSN
- HQWA-W4SI
- HQWA-W4SN
- HQWA-W5BI
- HQWA-W5BIRI
- HQWA-W5BIRN
- HQWA-W5BN
- HQWA-W5BRLI
- HQWA-W5BRLN
- HQWA-W6BI
- HQWA-W6BN
- HQWA-W6BRLI
- HQWA-W6BRLN
- HQWA-W7BI
- HQWA-W7BN
HQWA-W*HQWAS-*HQWD-W*MWP-U*Pico WirelessMQSE-*AccessoriesCeiling MountWall Mount -
MyRoom


- Are color change kits available?
- Are color change kits available?
- Are color change kits available?
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Can I set a preset level for the lights to come on to when I enter the room?
Yes. Simply set the dimmer to the preferred light level. Then hold the "Test" button on the sensor for 6 seconds until the light behind the sensor starts blinking. The lights will now turn on to the set level whenever the room becomes occupied.
- Can I use this sensor outside?
- Does this switch require a ground or a neutral connection?
- How many of these interfaces can I place on a single control?
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If the lights are turned off manually, will they stay off?
The lights will stay off as long as the space stays occupied. If the room becomes vacant and the sensor goes through its time out period, it will then turn the lights on automatically once the room becomes occupied.
- What battery does this use?
- What does this kit include?
- What is dual technology?
- What is the battery life for this device?
- What is the battery life of this product?
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What is the difference between myRoom Prime and myRoom Plus?
myRoom Prime is a guestroom system, independent of other hotel systems, that offers light, temperature, and shade control. myRoom Plus offers all the same capabilities PLUS full integration with hotel management systems and exclusive keypad designs and finishes. myRoom Plus can also provide more energy savings with the addition of room sold and unsold statuses.
Learn more about the benefits of each system here. -
What is the model for replacement button kits?
You can change out any button kit on a seeTouch QS keypad to change the functionality. Below is a list of the different button kits. Please note you will have to change the keypad in the programming to calibrate the keypad to the new button configuration: this is done by holding the top and bottom buttons down for 25-30 seconds. Once all status LEDs begin flashing, release and again press the top and bottom buttons for another 5 seconds. Once the status LEDs discontinue from flashing, they keypad has been changed over.
QSWS2R-1BI - 1-button faceplate kit (Insert Style)
QSWS2R-1BIN- 1-button faceplate kit (Non-Insert Style)
QSWS2R-2BI - 2-button faceplate kit (Insert Style)
QSWS2R-2BN - 2-button faceplate kit (Non-Insert Style)
QSWS2R-3BI - 3-button faceplate kit (Insert Style)
QSWS2R-3BN - 3-button faceplate kit (Non-Insert Style)
QSWS2R-5BI - 5-button faceplate kit (Insert Style)
QSWS2R-5BN - 5-button faceplate kit (Non-Insert Style)
QSWS2R-7BI - 7-button faceplate kit (Insert Style)
QSWS2R-7BN - 7-button faceplate kit (Non-Insert Style)
QSWS2R-2BRLI - 2-button faceplate kit w/ raise/lower (Insert Style)
QSWS2R-2BRLN - 2-button faceplate kit w/ raise/lower (Non-Insert Style)
QSWS2R-3BRLI - 3-button faceplate kit w/ raise/lower (Insert Style)
QSWS2R-3BRLN - 3-button faceplate kit w/ raise/lower (Non-Insert Style)
QSWS2R-5BRLI - 5-button faceplate kit w/ raise/lower (Insert Style)
QSWS2R-5BRLN - 5-button faceplate kit w/ raise/lower (Non-Insert Style)
QSWS2R-1RLDI - 3-button and 2-button faceplate kit w/ raise/lower (Insert Style)
QSWS2R-1RLDN - 3-button and 2-button faceplate kit w/ raise/lower (Non-Insert Style)
QSWS2R-2RLDI - Dual 2-button faceplate kit w/ raise/lower (Insert Style)
QSWS2R-2RLDN - Dual 2-button faceplate kit w/ raise/lower (Non-Insert Style)
QSWS2R-3BDI - Dual 3-button faceplate kit (Insert Style)
QSWS2R-3BDN - Dual 3-button faceplate kit (Non-Insert Style)
QSWS2R-2BRLIRI - 2-button faceplate kit with IR receiver and raise/lower (Insert Style)
QSWS2R-2BRLIRN - 2-button faceplate kit with IR receiver and raise/lower (Non-Insert Style)
QSWS2R-3BRLIRI - 3-button faceplate kit with IR receiver and raise/lower (Insert Style)
QSWS2R-3BRLIRN - 3-button faceplate kit with IR receiver and raise/lower (Non-Insert Style)
QSWS2R-5BRLIRI - 5-button faceplate kit with IR receiver and raise/lower (Insert Style)
QSWS2R-5BRLIRN - 5-button faceplate kit with IR receiver and raise/lower (Non-Insert Style)

