Explore Knowledge Articles
Get help your way
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
-
If you don't know your model number, try browsing for it here
-
Caséta is a smart lighting control system that is a great solution for giving any client smart lighting control.
-
Do I need a Google Home to control my lights with the Google Assistant?
No, you can also use the Google Assistant on Pixel, a phone by Google, or a select Android Phone running Marshmallow or Nougat with Google Play Services. To get started, open Google Assistant and tap the Settings icon.
Was this FAQ helpful?Thank you! We appreciate your feedback!