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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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View support resources for Aurora smart bulb dimmer.
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Do Lutron Aurora smart bulb dimmers work with the Caséta by Lutron and the Lutron RA2 Select systems?
No. The Lutron Aurora smart bulb dimmer communicates on the Zigbee wireless protocol; the Caséta by Lutron and RA2 Select systems communicate via Lutron’s Clear Connect RF technology.
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What else can be connected to the Lutron Aurora smart bulb dimmer? Is it compatible with any other smart home products?
Lutron and Signify’s primary focus is to create unique lighting experiences. The Lutron Aurora smart bulb dimmer integrates with the Philips Hue smart lighting system.
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How many Lutron Aurora smart bulb dimmers can be added to a Hue bridge?
Up to 12 Lutron Aurora smart bulb dimmers can be added to a single Hue bridge. Adding additional Lutron Aurora smart bulb dimmers may appear to work, but the device will not be configurable in the Hue system when the limit is exceeded.
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