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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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View support resources for Aurora smart bulb dimmer.
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Does the Lutron Aurora smart bulb dimmer work with any smart bulb?
The Lutron Aurora smart bulb dimmer is a Zigbee 3.0-certified product. Through the Philips Hue Friends of Hue Program, the Lutron Aurora smart bulb dimmer is certified to work with Philips Hue smart bulbs and fixtures. Compatibility testing with other Zigbee 3.0-certified bulbs is in process.
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How many Zigbee smart bulbs can a Lutron Aurora smart bulb dimmer control?
When paired with a Philips Hue Smart Bridge, each Lutron Aurora smart bulb dimmer can control up to 50 Zigbee smart bulbs, giving you flexibility throughout the home. On its own, the Lutron Aurora smart bulb dimmer can control up to 12 Zigbee smart bulbs.
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Does the Lutron Aurora smart bulb dimmer work with Signify’s Philips Hue White, Philips Hue White Ambiance, and Philips Hue Color Ambiance bulbs?
Yes. The Lutron Aurora smart bulb dimmer dims the intensity of a Philips Hue bulb of any color, and the color output can be changed through the Philips Hue app.
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