Get help your way
How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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Vive
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Pico Line-Powered Wireless PJL- (2/3 Button)
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Pico Wireless Control - 2-Button/3-Button
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Pico Wireless Control - 4-Button
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PowPak 0-10V Dimming Module
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PowPak Contact Closure Output Module
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PowPak Fixture Sensor
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PowPak Relay Switching Modules
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Premium Vive Hub Flush Mount
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Premium Vive Hub Sruface Mount
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Radio Powr Savr Ceiling-Mounted Occupancy/Vacancy Sensor
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Radio Powr Savr Ceiling-Mounted Vacancy Sensor
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Radio Powr Savr Daylight Sensor
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Vive 347 V PowPak Dimming Module with 0 -10 V Control
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Vive Hub Flush Mount
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Vive Hub Surface Mount
