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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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Vive
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After Hours Startup
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After Hours Visit
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California Title 24 Acceptance Testing Services
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Customer-Site Solution Training
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EC Prep Package
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Lutron Customer System Orientation Visit
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Onsite Performance-Verification Walkthrough
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Onsite Pre-Wire Visit
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Onsite Scene and Level Tuning
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Post Wire Termination Visit
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Remote Pre-Wire Session
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Remote Programming Assistance
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Remote Supplemental Training
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Sensor Layout and Tuning
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System and Network Integration Consultation