This article explains the common blink codes on Lutron Serena and Triathlon Honeycomb shades.

This article is expected to take less than 5 minutes to complete.

Knowledge Article Contents:

Before You Begin

1: One Red Blink Every Five Seconds = Low Battery

2: Red Indicator Light on for Five Seconds, off for One = Low Battery

3: Fast Red Blinking for 15 seconds = Remove Obstruction

4: Two Quick Blinks with a Pause (Heartbeat) = Reset Shade Limits

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Before You Begin

Now that you have identified your shade type, please review the Blink Codes below to begin troubleshooting your honeycomb shade. 

The sections below cover the most common blink codes for Serena and Triathlon Honeycomb Shades:  

Section 1: One Red Blink Every Five Seconds = Low Battery

This Blink Code means the shade cannot move because the batteries are too low and need to be replaced. Click here for more information on How to Change the Batteries in your Serena and Triathlon Honeycomb Shade.

Section 2: Red Indicator Light On for Five Seconds then Off for One = Low Battery

This Blink Code also indicates the shade's batteries are too low and need to be replaced. Click here to learn How to Change the Batteries in your Serena and Triathlon Honeycomb Shade. 

Section 3: Fast Red Blinking for 15 seconds = Remove Obstruction

This Blink Code means the shade sensed, or senses, an obstruction. For example, the fabric or hembar is caught up. Click here to learn How to Troubleshoot Obstructions on Serena and Triathlon Honeycomb Shades with our in-depth guide.

Section 4: Double Red Blinks with a Pause (Heartbeat) = Reset Shade Limits

This Blink Code indicates the shade limits need to be reset. Click here to learn How to Reset Shade Limits by first identifying the device that controls your Lutron shade. 

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Click here for assistance with Additional Shade Blink Codes and Troubleshooting.