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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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RadioRA 3
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What is “Type X” vs “Type A”?
Type X and Type A are terms that are coupled with Lutron's Clear Connect Wireless protocol. Type A refers to devices that communicate using 431 to 437 MHz whereas Type X uses 2.4 to 2.48 GHz. RadioRA 3 utilizes both of these protocols in order to provide flexibility. The most important aspect is less the Type and frequency and more just remembering the key device rules. seeTouch, Maestro, Pico Wireless, Radio Powr Savr sensors, and wireless window treatments should all be placed within 30ft of the processor or a Repeater and Repeaters should be placed no further than 60ft apart from each other. Sunnata keypads, dimmers and switches utilize more of a mesh topology and should be placed using the following key rules: 1. all Sunnata devices within 75ft of the processor 2. at least 2 Sunnata devices within 25ft of the processor 3. at least 2 Sunnata devices within 25ft of other Sunnata devices
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Which Lutron Shades will work within the new system?
RadioRA 3 works with Lutron’s Sivoia QS Triathlon automated shades, including Triathlon roller shades, Triathlon honeycomb (cellular) shades, and Triathlon wood blinds. RadioRA 3 also works with Sivoia QS Wireless for those applications requiring greater level of customization. Sivoia QS Wireless Shades must be powered via low voltage wires.
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