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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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RadioRA 3
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How can I get specification assistance?
Specification assistance is available through the RadioRA 3 Tech Support Center. Your Local Lutron Sales Representative is also a great resource to aid in specification assistance. Click here to request an appointment with your local Lutron Sales Representative. Lutron offers 24/7 technical support. Need Help? Questions? Call us anytime 1-888-LUTRON1.
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What is Lutron Clear Connect technology and does RadioRA 3 utilize it?
Lutron's ClearConnect wireless communication is ultra-reliable RF technology that ensures seamless communication between system components. It doesn't rely on home Wi-Fi network, so Lutron works even when Wi-Fi is down. Clear Connect Type X allows Lutron devices to function in a mesh network format, while Clear Connect Type A follows a more traditional architecture of requiring Wireless Repeaters to extend range.
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What other devices in the Lutron portfolio match the new RadioRA 3 / Sunnata wall control models?
There are design options within the Sunnata RF line for RadioRA 3 Family: the Sunnata RF Dimmer, Sunnata RF Switch, and Sunnata RF keypads (4-button, 3-button with raise/lower, and 2-button). If looking to outfit additional rooms, we offer a matching aesthetic with the stand-alone version of Sunnata (non-RF connected); the Sunnata Touch dimmer (STCL-153P). We also offer accessories with matching color options (wall plates, receptacles, etc.), available at the following link:
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