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Section (2): Specifications
Section (3): Product Installation
Section (4): Troubleshooting
The Sunnata PRO RF dimmer and switch REQUIRES a neutral connection. Please verify availability of a neutral connection prior to specification / installation of the product.
US houses built from the mid 1980's typically have a neutral (white) wire in the switch box. The neutral (white) wires are typically tied together with a wirenut. Here is a picture of a typical switch box that contains neutral connections:

Sunnata PRO Dimmers & Switches for RadioRA 3 System
Model Numbers
- RRST-PRO-N-__ (Color) DIMMER
- RRST-8ANS-__ (Color) SWITCH
Knowledge Article Contents:
Section (1): Verifying your applicationSection (2): Specifications
Section (3): Product Installation
Section (4): Troubleshooting
Section (1): Verifying Your Application
The Sunnata PRO RF dimmer and switch REQUIRES a neutral connection. Please verify availability of a neutral connection prior to specification / installation of the product.US houses built from the mid 1980's typically have a neutral (white) wire in the switch box. The neutral (white) wires are typically tied together with a wirenut. Here is a picture of a typical switch box that contains neutral connections:
Section (2): RadioRA 3 Sunnata PRO Dimmer & Switch Specifications
MODEL |
VOLTAGE/PHASE |
NEUTRAL
|
LOAD TYPE |
MINIMUM
|
MAXIMUM
|
REQ
|
|
120V |
YES |
INC/HALOGEN |
10 W |
8 A |
|
LED |
1 BULB |
8 A |
| |||
ELV |
10 W |
8 A |
| |||
MLV |
10 VA |
8 A |
| |||
|
| |||||
RRST-PRO-N
|
120V
|
YES |
INC/HALOGEN |
10 W |
500 W |
Either |
LED |
1 BULB |
250 W |
Either | |||
MLV HALOGEN |
10 W |
400 VA |
Forward | |||
ELV HALOGEN |
10 W |
500 W |
Reverse | |||
MLV MR16 LED |
SEE APP NOTE #599 |
Forward | ||||
ELV MR16 LED |
SEE APP NOTE #599 |
Reverse |
Section (3): Product Installation
NOTES ON INSTALLATION
-
RadioRA 3 Sunnata dimmers and switches REQUIRE a neutral connection
-
RadioRA 3 Sunnata dimmers and switches MUST be required on the LOAD side.
|
WIRING
|
WALK ME
| ||
RRST-PRO-N
|
|
1 Location |
|
|
|
2 or more locations |
|
|
Section (4): Troubleshooting
SYMPTOM |
CAUSE |
ACTION |
LED lights do not operate well or they flicker/buzz
|
The lamp is not compatible with your Lutron dimmer |
Find a compatible lamp by visiting Lutron's LED compatibility tool |
The phase is not set to the correct setting for the load type |
1. Confirm Phase Setting
| |
The low-end is not properly adjusted |
Perform low-end trim adjustment | |
LED lights do not dim low enough |
The low-end is not properly adjusted |
Perform low-end trim adjustment |
LED's 1,7, and 9 on the dimmer are flashing |
Hot-Dimmed Miswire
|
|
LED's 7,8, and 9 on the dimmer are flashing |
Blue Screw (traveler) Miswire |
|
LED's 1 and 7 are flashing |
Over voltage Protection
|
1. Confirm Phase Setting
|
LED's 1, 2, and 3 are flashing |
Shorted FET detected. Wiring error
|
|
LED 5 (Middle) is flashing
|
Load may exceed maximum load rating |
Ensure load does not exceed maximum. See Section (1) |
Ambient temperature may exceed max rating (104 F / 40 C) |
Turn unit off until ambient temp falls below max (104 F / 40 C) | |
Unit needs to be reset |
Cycle power to the unit using the FASS switch | |
All LED's are flashing
|
Over current Protection
|
1. Confirm Phase Setting
|
Bulb(s) may have failed |
Check bulb & replace if necessary | |
Unit needs to be reset |
Cycle power to the unit using the FASS switch | |
The lamp is not compatible with your Lutron dimmer |
Find a compatible lamp by visiting Lutron's LED compatibility tool | |
Wiring Error |
Check wiring to be sure that it matches the installation instructions | |
Load is OFF and there is no LED lit on dimmer |
Power NOT present
|
|
Wiring Error |
Check wiring to be sure that it matches the installation instructions | |
Lights turn ON and OFF continuously |
Improper load type OR less than required minimum load |
Find a compatible lamp by visiting Lutron's LED compatibility tool |
Dimmer LED is ON but load cannot be turned ON or OFF |
Wiring Error |
Check wiring to be sure that it matches the installation instructions |
Lamp failed on not installed |
Replace or install compatible lamp | |
Lights don't turn ON/OFF from keypad or from other remote device |
Improper programming |
Refer to the Ra3 software or Lutron App to ensure proper programming |
Out of RF Range |
Reposition to be within 25 ft (7.6m) of an RF Repeater or RA3 RF device |
FASS SWITCH

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