Get help your way
How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
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If you don't know your model number, try browsing for it here
If you don't know your model number, try browsing for it here
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MyRoom
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(35V) 5-Output Power Module (Power Panel Enclosure Required)
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1A Switching and Dimming module (MQSE-)
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30-Output Configurable Power Panel Enclosure (Power Modules sold separately), 35V Output
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4-Group RF Remote Control
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Alena Drapery System
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Angled Coupled Shade - Measuring Template Instructions
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Angled Coupler - Light Gap Reference Guide 2.5" tube
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Angled Coupler Roller Shade Chassis Addendum - Installation Guide
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Angled Coupler WIDR Tube - Light Gap Reference Guide
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BAA Compliant Pico wireless control, 434 MHz, 3-button with Raise/Lower, includes wallbox adapter
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Basic Wiring and Setup Guide
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Cable Guided Roller Shade (Turnbuckle Design) Installation Instructions
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Cable Guided Roller Shade (Upper Mounting Bracket Design) Installation Instructions
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Clerestory Roller Shade – Ceiling-Mount - LS1
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Cordless Manual Roller Shade - Installation Guide