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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
- Browse Components
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If you don't know your model number, try browsing for it here
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GRAFIK Eye QS
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Can I control a GRAFIK Eye QS from a third-party control system?
Yes, you can control a GRAFIK Eye QS from a third-party device by using the QSE-CI-NWK interface.
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Can I control a GRAFIK Eye QS with a wireless control?
Yes. GRAFIK Eye QS units are compatible with the Pico wireless remote.
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Do I need software to program a GRAFIK Eye QS?
No. You can do all programming from the front panel buttons. PC programming software is available if you need to program multiple GRAFIK Eye QS units the same. You can find the software for the Single Unit Programmer here.
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Does GRAFIK Eye QS accept 277 V input?
No. GRAFIK Eye QS will only accept 120 V or 220-240 V (phase to neutral only). You'd need an interface to control 277 V loads, such as the PHPM-PA.
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What load types can the GRAFIK Eye QS control directly?
A standard GRAFIK Eye QS can control incandescent, magnetic low voltage, 2-wire ballasts or drivers, and 120V LEDs from the LED Selection Tool. EcoSystem versions can also control any ballast or driver that has an EcoSystem link on it. And you can order any model with shading zones to control Sivoia QS Wireless shades.
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