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Caséta Wireless Troubleshooting The Lights My Caséta Dimmer...

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The Lights My Caséta Dimmer Is Controlling Are Flickering, Buzzing, or Dropping Out

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Flickering or Flashing LED Lights

Complete the following steps if your LED lights are flickering:

Check the lights you are dimming

Many LEDs are not dimmable. This includes smart, or connected, bulbs.

Confirm your LED does not have a warning like: "Not for use with dimming devices" or "non-dimmable". If it does, replace it with an LED from the Lutron LED Finder Tool.

If the lights flash or strobe…

Confirm you are not using 2 Caséta dimmers to control the same lights.

Only one Caséta dimmer can be installed in a lighting circuit. Depending on the model, the other location can be a Pico remote, 3-way mechanical switch, or accessory switch (SKU: DVRF-AS-XX*). Visit “Installing Caséta for a light with two switches” for more information.

If the lights flicker or shimmer…

Adjust the low-end range of the dimmer until the lights stop flickering.

If your lights flicker only at the low end of the dimming range, the LED you are using may not dim as low as the dimmer.

 

Adjusting the Caséta dimmer's low-end range:

 

Click here for step-by-step instructions on adjusting low-end trim on the Original Caséta dimmer

 

Low-End trim adjustment steps for the Caseta Original Smart dimmer

 

      1. Press and hold the ON and the darker LOWER buttons at the same time (for about 6 seconds), until an indicator light on the dimmer starts to blink. 
      1. Release both buttons and hold the darker LOWER button until the lights reach the dimmest level before becoming unstable or turning off.  
      1. Tap the brighter RAISE button if the lights begin to flicker. Continue tapping RAISE until the lights are on and stable.
      1. Press and hold the OFF button until the indicator lights stop blinking.

       

       

      Click here for step-by-step instructions on adjusting low-end trim on the Diva Smart dimmer

       

      Low-End trim adjustment steps for the Caseta Diva Smart dimmer

       

          1. Pull the Front Accessible Service Switch (FASS) out to the open position.
          1. Press and hold the OFF button.
          1. Continue to hold the OFF button and push the FASS into the closed position. Continue to hold the OFF button (for about 6 seconds) until the light bar starts to blink.
          1. Adjust the low-end level by using the SLIDER.
          2. Tap the OFF button to save.

           

           

          Buzzing or Humming LED Lights

          If your lights buzz, or hum, only at the low end of the dimming range, adjust the low-end range of your dimmer until the lights stop buzzing.

          Some LED lights buzz or hum more than others. If your lights are buzzing throughout the entire dimming range, use the Lutron LED Finder Tool to find the best-performing bulbs for the dimmer. Alternatively, check with the manufacturer of the LED to see if the light is designed for a specific type of dimmer (low voltage, reverse-phase, etc.). This dimmer only works with 120V lights. 

          LED Lights Turn Off Before the Dimmer Does (Drop Out)

          If your lights drop out at low levels, it typically means you are dimming the LED lower than it is designed to be dimmed.

          Use the low-end trim setting to raise the low-end range of the dimmer. This helps create a smooth dimming curve, specific to the range of the LED being used. Watch the video above to learn how to adjust your Lutron dimmer's low-end trim.

           

          If you have any questions about your specific application, we are available 24/7 at 1-844-403-1795.

           

          *XX = color code of the device. Base model numbers are shown. Characters that appear after the model numbers listed above indicate the packaging of the product. They do not affect how the device operates or installs.