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- Can anyone help me if I have a custom request related to shades?
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Can I control my shades with a mobile device?
Yes, you can control your Serena shades from a mobile device with the free Lutron App. You'll need a Smart Bridge (sold separately) in order to control your shades from anywhere.
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Can I switch a battery-powered Serena shade to a wired powered shade?
No. Upon ordering your Serena shade, you must specify your power source – either battery or wired. A battery-powered shade is a different model than a wired powered shade. It’s important to understand the needs of the application prior to placing your Serena shade order.
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How do I pair a Pico remote with my shades?
Step 1: Tap the shade button on all shades you want to pair to the remote. The shade button illuminates green.
Step 2: Hold the Close button on the Pico for about 10 seconds, until the shade button blinks and turns off.Was this FAQ helpful?Thank you! We appreciate your feedback! -
How many shades can I control via a remote?
There is no limit to how many shades a remote can control in a single room.
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Will my shades need to be reprogrammed if they lose power?
No, all Lutron shades have power failure memory that stores system programming including grouping, presets, and shade limits for the lifetime of the product.
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