
Shades Support
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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.

No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.

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Applied Filter: Roller Shades > Sivoia QS > ROLLER 20
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#463 - Pico control of Sivoia QS Wired Shades through a standalone QSM
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Application Note #15 - Shade Aesthetics
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Application Note #463 - Pico control of Sivoia QS Wired Shades through a standalone QSM
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Application Note #598 – Measuring For Shades: Guidelines & Best Practices
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Application Note #736 - Maximizing Light Blockage with Guestroom Window Treatments
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