If your shade strikes another object or is manually manipulated, it must be returned to factory default to clear the error code.
Watch the video or follow the step-by-step instructions below to factory default your shade:
To factory default your shade, follow the steps below:
Locate the shade’s Indicator Light (IL) button.
Tap the shade button quickly 3 times and hold the button after the third tap until the IL blinks green rapidly.
Immediately release and tap the shade button quickly 3 more times. Do not hold. The shade button will blink green rapidly then blink red/green 3 times and turn off. This indicates a successful factory default.
Important: Factory defaulting will remove the shade from any previously paired remotes or systems. The shade must be added back to the prior system or paired with the previous remote. Factory defaulting does not affect the shade’s upper and lower limit settings.