RadioRA 3

Maestro Dimmers/Switches/Keypads Blink Codes 
 

NOTE: Indicator lights are numerically ordered from bottom to top.  

Example: Device indicator light "1" is the bottom LED, indicator light 7 is the top LED 

Symptom: 

• LED loads do not operate properly. Symptoms would be flickering, flashing, ghosting, or buzzing

Cause and Action: 

• Is the load from the Lutron compatible tool? Please visit www.lutron.com/ledfinder 

• See Phase-Select Mode 

• Adjust low-end trim 

• Connect Neutral Wire 
   

Symptom: 

• IL’s 1 and 7 are flashing. 

Cause and Action: 

• Over Voltage Detected

• Verify that the control is set correctly for the load. 

• Check the Phase-Select Mode setting. 
   

Symptom: 

• Bottom three IL’s (1,2, and 3) are flashing. 

Cause and Action: 

• Shorted FET Detected

• Wiring error. Product may be permanently damaged. 

• Check wiring to be sure it matches the installation instructions and wiring diagrams.
   

Symptom: 

• All IL’s are flashing. 

Cause and Action: 

• Over Current Detected

• Check Phase-Select Mode setting. 

• Verify that no bulbs are blown out. 

• Verify that product is wired properly. 

• Cycle power to the unit using the FASS switch to reset. 

• If using LED or CFL bulbs, verify that they are Lutron compatible bulbs, please visit www.lutron.com/ledbulbs 

Symptom: 

• Load is OFF and there are no indicator lights on the dimmer. 

Cause and Action: 

• Power Not Present 

• Circuit breaker OFF or tripped. Verify that product is wired properly. 

• Load is not installed or connected. Dimmer MUST have a load to operate. 

• FASS is in the OFF position. Move FASS to the ON position by pushing it back in. 

• Wiring Error 

• Check wiring to be sure it matches installation and wiring diagrams. 

Symptom: 

• Lights turn ON and OFF continuously. 

Cause and Action: 

• Improper load type or less than the required minimum load 

• Recommended minimum load is 10w/10va or one compatible LED lamp listed at www.lutron.com/ledfinder 

• Connect Neutral wire. 

Symptom: 

• Middle IL is flashing. 

Cause and Action: 

• Over Temperature Detected

• Load may exceed maximum load rating

• Ambient temperature may exceed maximum product rating

• Cycle power to the unit using the FASS switch to reset

Symptom: 

• Dimmer IL’s are ON but load cannot be turned ON and/or cannot be turned OFF

Cause and Action: 

• Wiring Error 

• Check wiring to be sure it matches installation instructions and wiring diagrams

• Lamps Burned Out or Not Installed 

• Replace or Install Lamps

Symptom: 

• IL’s 3 and 7 are flashing 

Cause and Action: 

• Line/Load Miswire Detected 

• Swap wires on Black and Brass screw terminals 

Symptom: 

• Lights do not turn ON/OFF from keypad or from other remote devices. 

Cause and Action: 

• Improper Programming 

• Refer to the RaidoRa2 software or Lutron App for Ra2 Select to ensure proper programming 

• Out of RF Range 

• Reposition to be withing 30ft. (9m) of a RF Signal Repeater 
   

Ra2 Maestro Standard Keypads 

Symptom: 

• LEDs on a keypad don’t light up when button on it are pressed. 

Cause and Action: 

• Power not present at keypad 

• Circuit breaker OFF. Turn ON breaker. 

• Incorrect Wiring 

• Wire the keypad accorder to the Installation section. 

Symptom: 

• A specific dimmer, switch, or shade/drapery not controlled when a button is pressed on a keypad. 

Cause and Action: 

• The dimer, switch or shade/drapery is not assigned to keypad. 

• Refer to the RadioRa2 programming software and ensure the device is assigned to the keypad.  

• Perform a transfer and make sure it is successful. 

• The device is “unaffected” for that button. 

• Refer to the RadioRa2 programming software and ensure the device is assigned to the keypad.  

• Perform a transfer and make sure it is successful. 

• The lamp(s) controlled by the dimmer/switch is (are) burned out. 

• Replace the lamp(s) 

• Either there is no power to the device or the FASS switch is pulled out on a dimmer/switch. 

• Ensure that the device is powered and push the FASS switch in. 

• Device are out of range. 

• Check to make sure all Pico wireless controls, keypads, dimmers, switches, and shades/draperies are within 30ft. (9m) of each other. 

Symptom: 

• Dimmer, switch, or shade/drapery does not go to the desired level or position when a button on the keypad is pressed. 

Cause and Action: 

• The button was not programmed correctly. 

• Refer to the RadioRa2 programming software and ensure the device is assigned to the keypad. 

• Perform a transfer and makes sure that it is successful. 

• The device is “unaffected” for that button 

• Refer to the RadioRa2 programming software and ensure the device is assigned to the keypad. 

• Perform a transfer and makes sure that it is successful. 

• The button pressed is the bottom button. 

• The bottom button cannot be saved or modified. 

• Device(s) are out of range 

• Check to make sure all Pico wireless controls, keypads, dimmers, switches and shades/draperies are within 30ft. (9m) of each other. 

Symptom: 

• All LEDs on the keypad flash when a button is pressed. 

Cause and Action: 

• The keypad is in the Factory Settings mode and has not been configured to work in a system. 

• Refer to the RadioRa2 programming software and ensure the device is assigned to that keypad. 

• Perform a transfer and make sure it is successful. 

Ra2 Maestro Hybrid Keypads 

Symptom: 

• Lights do not respond to a Hybrid Keypad button press or do not go to desired levels. 

Cause and Action: 

• Circuit break tripped or OFF. Reset or turn ON circuit breaker. 

• Push FASS switch in. 

• Make sure the blue terminal is not grounded or shorted to any other wires. 

• Wire the Hybrid Keypad according to the Installation section and the appropriate Wiring Diagram. 

• Replace or install lamps. 

• If dioded lamps are being used, replace with non-dioded lamps 

• Reposition to be within 30ft. (9m) of an RF signal repeater. 

• Program according to the system Setup Guide. 

Symptom: 

• Attached lights turn ON when the top Hybrid Keypad button is pressed, then turn OFF. 

Cause and Action: 

• Wiring error. Wire the Hybrid Keypad according to the Installation section and the appropriate Wiring Diagram. 

• Make sure the connected load meets the appropriate minimum load requirement for that control. See Load Specifications. 

• Program according to the system Setup Guide. 

Symptom: 

• All LEDs on the Hybrid Keypad flash when any button is pressed. 

Cause and Action: 

• The Hybrid Keypad is in Factory Settings mode and has not been configured to work in a system 

• Follow the steps in the system Setup Guide to program the Hybrid Keypad. 

Symptom: 

• Wallplate is warm 

Cause and Action: 

• Solid-state Hybrid Keypads internally dissipate about 2% of the total connected load. It is normal for Hybrid Keypads to feel slightly warm to the touch during operation.