Get help your way
How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.

No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.

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If you don't know your model number, try browsing for it here
Ceiling MountWall Mount -
RA2 Select
- Documents
- FAQs
- Videos

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Application Note #14 - Correcting a telescoping shade
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Application Note #15 - Shade Aesthetics
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Application Note #411 - Managing Fabric Edge Fray
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Application Note #426 - Installation of Radio Powr Savr Daylight Sensor on Pendant Fixtures
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Application Note #515 - Honeycomb Shades Field Troubleshooting
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Application Note #516 - Phase Adaptive Control From a 0-10 V Controller
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Application Note #519 - Minimizing Radio Frequency Interface
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Application Note #529: Lutron 0-10 V- Wallbox Controls with a Power Pack and Wired Occupancy Sensor
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Application Note #533 - Vacancy Solution with Lutron Wired Occupancy Sensors, PP-DV Series Power Packs, and Nova T* Low-Voltage Momentary Switches
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Application Note #559 - Dimming Low-Voltage LED MR16 Lamps
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Application Note #561 - Optimizing Battery Life in Shades
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Application Note #562 - Alkaline Battery Screening and Diagnosis
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Application Note #567 Mounting Wireless Phase Control Dimmers to a Ceiling Mounted Junction Box
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Application Note #598 - Measuring For Shades: Guidelines & Best Practices
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Application Note #653 - Choosing the Right Lutron Thermostat


