Get help your way
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.

No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.

- Browse Components
-
Applied Filter: Shades
If you don't know your model number, try browsing for it here
Ceiling MountWall Mount -
RA2 Select
- Documents
- FAQs
- Videos

-
4-Group RF Remote Control
-
Angled Coupler - Light Gap Reference Guide 2.5" tube
-
Angled Coupler WIDR Tube - Light Gap Reference Guide
-
QS Power Supply J-Box Mount Install Guide
-
ROLLER 100 / ROLLER 150 Dual Mount Chassis Install
-
Serena & Sivoia QS Triathlon Wood Blinds Installation Guide
-
Sivoia QS - ROLLER 100/150/300 - Ceiling Mount Chassis - Installation Guide
-
Sivoia QS - Roller 64 WIDR - 4" Fascia Mount Chassis (Regular Roll) - Installation Guide
-
Sivoia QS - Roller 64 WIDR - 4" Fascia Mount Chassis (Reverse Roll) - Installation Guide
-
Sivoia QS - Roller 64 WIDR - Standard Single & Dual Mount Chassis (Universal Bracket) - Installation Guide
-
Sivoia QS Triathlon WIDR Roller Shade Installation Guide
-
Sivoia QS Wireless RF Receiver - Basic Wiring and Setup
-
Triathlon Roller Shade Architectural Fascia Installation Guide
-
Triathlon Roman Fabrication Kit Installation Guide
-
Triathlon WIDR Architectural Fascia Installation Guide


