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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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RA2 Select
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How many wireless sensors can I link up to a master controller?
On most load controllers (such as Maestro Wireless), you can link up to 10 Radio Powr Savr sensors or 10 Pico remotes along with one daylight sensor. However sensors may be restricted up to 6 on other load controllers, such as Pow Pak. Please refer to the spec sheet of the load controller being used for the most up-to-date information.
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What is the minimum firmware/software version required to support RPS Sensors in RA2 Select?
Bridge: 06.04.03f000
iOS: 5.2
Android: 5.2Was this FAQ helpful?Thank you! We appreciate your feedback!