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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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Quantum
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Is this Z-Wave or Zigbee compatible?
Neither. These devices use highly reliable Clear Connect RF technology. To learn more check out our White Paper on the many advantages of Clear Connect RF.
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What does this kit include?
This kit contains special screws to be used for permanent mounting of a Pico remote to a standard or non-smooth surface.
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What is the battery life of this product?
The battery is rated to last ten years for standard Pico remotes (PJ2-) or three years for the nightlight version (PJN-).
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What type of battery does the Pico remote take?
This device takes a 3V CR2032 battery.
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What wallplate should I use?
This device fits behind a standard designer style wallplate: for color and ganging options refer to our designer wallplate and accessories page.
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