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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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Quantum
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Can I access the Energi Savr Node system from a corporate Wi-Fi network?
This is not recommended. Energi Savr Node is not designed for access from a corporate network but it can be done if the IT team isolates the Energi Savr Node network from all other network traffic. The Wi-Fi connection and mobile app are designed only for programming the initial system startup and system upgrades or changes, and not for real time light level control.
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Can I run 0-10V wires in the same conduit as the line voltage wires?
This answer often depends on local codes and the capabilities of the ballast/driver. Local codes that allow Class 2 wiring to be run as Class 1 will call out what is required for reclassification, such as adding Class 1 labels over the Class 2 markings. However, running the 0-10 V signal as Class 1 wiring does introduce some concerns, including noise / interference caused by coupling between the line voltage and low voltage wires. This noise / interference can cause a voltage fluctuation on the 0-10 V wires which can create a difference between the light level requested by the control and the light level signal being received by the ballast / driver. For more information, check out our Application Note on 0-10V applications.
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Can I run ECO system digital low voltage wire in the same run or conduit as AC power?
Yes, when using EcoSystem devices, the EcoSystem loop is capable of being run as Class 1 or Class 2 wiring (if allowable by local codes) by following the proper re-classification steps. The digital nature of the communication eliminates the noise / interference concern because the communication does not rely on measuring small changes in the voltage.
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What do I need in order to program an Energi Savr Node?
To program an Energi Savr Node you will need a Wi-Fi router, an idevice, the Energi Savr Node app, and in some cases the program interface--model QSE-CI-AP-D (you don't need this if you're using the EcoSystem Energi Savr Node).
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