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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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View support resources for Nova dimmers.
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Can I use a 277V dimmer on a 120V ballast?
No, you must use the proper voltage dimmer for the respective application.
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Can I use this control with magnetic ballasts ?
Yes, this control is compatible with select magnetic as well as electronic ballasts. However, you can't combine both types on the same dimmer. For a list of compatible magnetic ballasts from Advance, Universal, and Valmont, please see the table on the installation instructions.
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