Get help your way
How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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MyRoom
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Alena Drapery (Basic Model)
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Alena Drapery (Detailed Model)
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Drapery Track (Ceiling Mount)
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Drapery Track (Wall Mount)
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Dual Drapery Track (Ceiling Mount)
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QS Contact Closure Interface
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QS J-Box 35V power supply
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QS sensor module
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QS Smart Power Panel - 30 Output
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Shade Pockets
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Side Channels and Sill Angles
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Sivoia QS Smart panel
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Standard Curved Drapery Track (Ceiling Mount)