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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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MyRoom
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What is the difference between myRoom Prime and myRoom Plus?
myRoom Prime is a guestroom system, independent of other hotel systems, that offers light, temperature, and shade control. myRoom Plus offers all the same capabilities PLUS full integration with hotel management systems and exclusive keypad designs and finishes. myRoom Plus can also provide more energy savings with the addition of room sold and unsold statuses.
Learn more about the benefits of each system here.Was this FAQ helpful?Thank you! We appreciate your feedback! -
What type of integration does myRoom Plus have?
myRoom Plus is BACnet compatible and can integrate with the hotel’s Property Management System (PMS), Building Management System (BMS), Centralized Electronic Locking System (CELS), and a Hotel Service Optimization System (HoTSOS). Some examples of compatible third-party systems include Oracle Micros Opera for PMS, Saflok/ Salto/ and Vingcard for CELS, and REX for HoTSOS.
You can find all of the dedicated specification sheets for these applications on the Specification Sheet under the “Programming & Software” section.Was this FAQ helpful?Thank you! We appreciate your feedback!