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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
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View support resources for the full range of Lumea light controls, dimmers and fan controls.
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Can I install this in a 4-way location?
You can use a Lumea dimmer in a 4-way application. In this type of application, three switches control the lights. Two of those switches are 3-ways and the middle location is a 4-way. You'll need to install the Lumea dimmer in one of the two 3-way locations. You'll need to keep switches in the other 3-way and in the 4-way location.
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Can I use more than one dimmer in a 3-way to dim from both sides of the room?
You can use only one Lumea dimmer in a 3-way. In the other location you'll need to use a standard mechanical switch, such as model CA-3PS or CA-4PS. To dim from both locations you'll need to use Maestro dimmers (a master and a companion dimmer).
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