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Lutron Connect Portal Overview

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Lutron Connect is a platform of connected systems and tools that empower our customers by streamlining, synchronizing, and simplifying work.

 

Contents:

  1. What is the Connect Portal?
  2. How to Start Using the Connect Portal
  3. How to Change Between Dark/Light/Auto Mode
  4. How to Enable Dashboard and Alerts
  5. How to Add/Remove PWA
  6. Troubleshooting

 

 

 

​What is the Connect Portal?

 

 

The Connect Portal is a web application that acts as a single entry point for the Connect family of applications.

 

 

Below are links that outline some features of the Connect Portal:

 

* The Connect Portal lets you view Places you have access to, but you cannot modify their programming. To make changes, use Lutron Designer.

 

We also recommend checking out our Lutron Connect Frequently Asked Questions.

 

 

 

How to Start Using the Lutron Connect Portal

  1. ​Visit https://connect.lutron.com

  2. Login to your myLutron account.

  3. Receive access to a Place and be certified in one or more of the following Lutron systems:

    • RadioRA 3
    • Homeworks QSX
    • Athena

 

For more information on getting access to a Place, review the Managing and Sharing Cloud Access knowledge article.

 

 

 

How to Select Light/Dark/Auto Mode

  1. ​​Select your initials from the top right corner to access the Profile Settings menu. ​

 

  1. Select Preferences from the Profile Settings menu.

 

  1. Select Light, Dark, or Auto in the Preferences menu.

 

Your Theme selection saves automatically.

 

 

How to Enable Dashboard​ & Alerts

  1. Select the  Place Settings icon from the Actions column for the Place you wish to edit. ​​

 

  1. Toggle Collect Place's Alert Data to the on position. Confirm your selection when prompted.

 

For more information on Alerts review the Lutron Connect Portal Alerts article.

 

 

How to add/remove PWA (Progressive Web Apps)?

A prompt appears to guide users on how to install PWA. If you have dismissed the prompt, follow the guides below for your device's browser:

 

 

Troubleshooting

​If the page does not load properly, check the Lutron status page: https://lutron.statuspage.io/

This could mean there's either maintenance happening, or a potential outage.