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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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If you don't know your model number, try browsing for it here
If you don't know your model number, try browsing for it here
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View support resources for the full range of Diva light controls, dimmers and fan controls.
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#001 - 3-Way & 4-Way Switching and Dimming with Wallbox Dimmers
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#017 - Common Neutral Interaction
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#019 - Guide to Dimming Low-Voltage Lighting
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#442 - Application Note for Current Sink Only Controls
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#519 - Minimizing Radio Frequency Interference
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#529 - Lutron 0-10 V - Wallbox Controls with a Power Pack and Wired Occupancy Sensor
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#559 - Dimming Low-Voltage LED MR16 Lamps
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#587 - 0-10 V Control Topology
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#637 - NEMA SSL 7A DIMMER COMPLIANCE LIST Including Compliance With CA TITLE 24
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#792 - NEC® 2020 Wire Color Changes
