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CCX Processors and PoE Injector Blink Codes
CCX Processors and PoE Injector Blink Codes
This article provides details and troubleshooting steps on the blink codes that a CCX Processor or PoE Injector can provide.
This article is expected to take 5 minutes to complete.
Knowledge Article Contents:
Processor Blink Codes
Green Blink Every 10 Seconds
-Normal operating state for the processor
Blue Blink
-The processor is performing a software update. Please wait up to 10 minutes and check the Processor again.
Solid Red
-There is an error with the processor, contact Lutron Technical Support
Rapid Green Blink
- This blink code means the processor is communicating with the software while the software is in "Activation" mode. Your processor is ready to activate.
PoE Injector Blink Codes
Green Blink
- The unit is on with no load connected to it. Please connect the Processor to the adapter.
Yellow and Green Blink
- The unit has detected an invalid load. This can often be a result of the ethernet wires in the ethernet ports being swapped; swap these cables and power cycle the processor and adapter.
Solid Green
- The unit has detected a valid Power-Over-Ethernet or IEEE 802.3af load.
Yellow Blink
- The unit is overloaded / in a shorted condition. This can often be a result of the ethernet wires in the ethernet ports being swapped; swap these cables and power cycle the processor and adapter.
Troubleshooting
The processor does not power on
- Check if a PoE switch is being used and if it is configured properly. If not, use the provided Lutron PoE Injector.
- Verify that both ends of the ethernet cable are securely attached to the correct ports on the PoE injector.
- Check that the IN/OUT connections on the PoE Injector are correct.
The processor cannot be found in the software
- Make sure the ethernet cable is connected to the same LAN network as the setup software.
- The ethernet run is longer than the supported 328ft (100m) add a PoE extender to support the ethernet run.
- Check that the IN/OUT connections on the PoE Injector are correct.
The processor does not control the surrounding lights
- The controls or lights are not within the range of the wireless processor.
- The processor lost power because the Ethernet cable is too long, a PoE extender is needed