RadioRA 3

Frequently Asked Questions

• Can I use more than 16ft of tape with a controller?
• Yes, for the multichannel wireless controller.  The multichannel controller supports up to 96 W of tape, or 32.8 ft of the RGB + Tunable White tape. Runs longer than 16 ft, however, are not supported. It is recommended to connect two 16 ft runs of tape in parallel to achieve the full 32 ft.
• Can we use a third-party tape/driver/wire?
• No; The Multi-Channel Tape Controller has been tested and designed as a complete end-to-end setup. Using a different tape, power supply, or driver may result in unexpected behavior and will void the warranty on the wireless controller.
• How do I determine which kind of tape light I have?
• The kind of tape can be determined by looking at the indicator marked on the tape. At this time, C and D are not used. The RGB + Tunable White tape is identified by darkened circles on “A” and “B”.

• How do I know if my wireless controller is activated in a system?
  • If the LED indicator on the controller is off, then the device has been activated. If it is green and never blinking, it has not been activated in the system. See the troubleshooting section of https://assets.lutron.com/a/documents/043611.pdf for more information on the LED indicator.
• Are there any recommendations for extrusions to add a third-party lens?
  • We now offer compatible extrusions for all Lutron Tape Light! See https://assets.lutron.com/a/documents/3691292.pdf for more information.
  • In addition, there are many other extrusions on the market that will work with . Before selecting the extrusion, it’s important to decide up front how the wire-to-tape connector will be installed. If the connector is to be installed inside the extrusion make sure the extrusion is wide enough. The tape is .394in (10mm) wide. The connector is .52in (13mm) wide and .28in (7mm) tall.
• Does the warm dim curve match Finiré downlights or Ketra? 
  • The default warm dim curves are the same between Finiré, Ketra, and , and thus the performance in a mixed space will reasonably match. That being said, Ketra light sources are much more powerful and precise, producing a more accurate representation of the set color temperature. 
  • Keep in mind that any 2 devices with different color temperature ranges will not match precisely with each other when warm dimming. 
    • As an example, if you have a tape with a CCT range of 2500K - 5000K, it will have a different warm dim curve compared to a Finiré 2700K (1800K - 2700K). If you set both to 50%, they will not match due to the 50% mark on the range of 2500K - 5000K being different from the 50% mark on the 1800K - 2700K.